The Autumn of Applied Intelligence
The leaves turn, the couriers hum, and Voila unveils a suite of refinements so precise they almost count as manners. From clever AI to smoother tracking portals, every pixel and packet works harder so you don’t have to.
A focused release aimed at clarity, automation, and control across integrations, data, and reporting — less friction, more fluency.
Integrations
UPS
Pricing intelligence has arrived. The new get-services endpoint now returns your live UPS rates directly — no more detours through dusty PDFs or half-remembered spreadsheets.
Use case: Retrieve accurate pricing on demand and quote confidently, with the precision your finance team dreams about.
TNT
Collections just got civilised. You can now book TNT collections directly within Voila, transforming the once-mystical pickup process into a single calm click.
Use case: Schedule pickups without calls or chaos — dispatch stays smooth, predictable, and on time.
BJS
Proof, not promises. POD data now flows straight into Voila for BJS shipments, giving you visible, timestamped confirmation the moment your 2-man consignment changes hands.
Use case: Track every delivery to completion and end the ancient sport of “who signed for it?”
DHL Express & UPS
Cross-border brilliance. You can now upload your own customs documentation for DHL Express and UPS, automatically embedding it within the paperless trade data sent with each shipment.
Use case: Keep international workflows clean and compliant — customs declarations travel digitally, delays stay behind.
TikTok Shop Shipping
Multi-parcel, meet your moment. TikTok Shop Shipping now supports multi-box orders, perfect for growing merchants and the occasional influencer empire.
Use case: Ship complex orders in one smooth motion — fewer clicks, faster dispatch, same viral energy.
Starlinks, DHL Express, TikTok Shop, DHL Parcel UK
The quiet kind of magic. A round of minor bugfixes brings calmer logs and steadier performance across these integrations.
Use case: Less noise, fewer errors, and a smoother rhythm from label to delivery.
Peak Season Resilience
With peak just around the corner, we’re quietly fortifying every cog in the machine. Courier networks are about to enter their annual trial by fire, and when systems slow or stumble, Voila steps in to keep operations steady.
We’re building extra resilience behind the scenes — smarter retries, faster fallbacks, and graceful handling when courier APIs need a lie-down.
Peak may be chaotic; your fulfilment doesn’t have to be.
Platform & Data
AI-Suggested Shipment Filters
The smartest way yet to find what you need. The new AI-Suggested Shipment Filters understand natural questions like “show me shipments sent to France this week” and instantly propose filters that match your intent.
You stay firmly in control — review, refine, and apply only the filters you want. No dropdowns, no clutter, just intelligent guidance that keeps you moving fast.
Use case: Ask naturally, let AI do the legwork, and decide what applies. Smart automation, still entirely on your terms.
list-couriers Endpoint
Extended with contact details — email, phone, website, description.
Use case: Integrations and support teams get immediate context for each courier, right from the API.
Tracking Portals
Tracking Portals Overhaul
Our tracking portals have undergone a total reimagining — sleeker layouts, faster load times, and an elegance that makes parcel-watching oddly satisfying.
With pre-filled tracking links, customers now land exactly where they need to be: live shipment updates, instantly.
Use case: Deliver clarity at first click. No typing, no guesswork, just beautifully direct tracking that feels as polished as your brand.
The Season of Smooth
A release dedicated to refinement rather than reinvention — subtle power where it counts.
Your shipments move faster, your data answers back, and your tracking looks good doing it.