15th October 2025

A Most Ingenious All Hallows’ Edition

As the veil thins and pumpkins glare with scholarly menace, Voila emerges not with bug-swatting brooms but with a cabinet of clever enchantments - enhancements for swifter fulfilment, clearer tracking, and rather sophisticated sorcery across your shipping stack.

A fresh, future‑facing release focused on speed, clarity, and control across integrations, tracking, and UI - designed to keep operations calm, fast, and scalable.

Integrations

Furdeco:

Next Day selection and instant label cancellation now available.

Use case: Merchants can confidently book Next Day and undo labels with a single decisive click - no ritual, no delay.

FedEx:

Signature handling has been refined with two explicit choices: No Signature Required or Adult Signature; pick per shipment to reduce failed deliveries and align with policy.

Use case: Select the appropriate signature requirement per shipment - goodbye default assumptions, hello compliance-on-demand.

DHL Parcel UK:

Address handling strengthened to gracefully parse complex entries.

Use case: Labels succeed even with longer, intricate addresses - reducing avoidable interruptions to dispatch.

PalletTrack:

SMS notifications enabled.

Use case: Recipients receive timely text updates, increasing delivery confidence and reducing “where is it?” enquiries.

APC:

Tracking portal URLs updated to the latest endpoints.

Use case: Customers who click “Track” land directly on the correct new APC page, minimising friction and confusion.

Amazon EasyShip:

Authorisation flow streamlined for resilient account connection.

Use case: Users connect Amazon EasyShip accounts smoothly, maintaining momentum across onboarding and fulfilment.

Exelot:

Tracking fortified for extended transit journeys.

Use case: Long-haul international shipments remain active with dependable status updates - no tracking twilight.

Platform & UI

App Store:

Polished UI touches for a tidier browsing and install experience.

Use case: Faster visual parsing and easier app discovery lead to quicker configuration.

Courier Auth Pages:

Rebranded with the Voila design system.

Use case: Consistent styling and clearer navigation make managing courier credentials more intuitive.

Custom Tracking Statuses:

Add bespoke statuses via API or UI.

Use case: Define stages like “Awaiting Assembly” or “Quality Check” and surface them on tracking pages for operational clarity.

S19 Templates:

Continuing stability and performance improvements.

Use case: Template editing and loading behave consistently, reducing rework and saving minutes across teams.

UI Enhancements:

Broad front-end tuning for speed and smoothness.

Use case: Pages render faster; interactions feel snappier - less waiting, more doing.

Tracking Maintenance:

Ongoing optimisation for dependable updates.

Use case: Tracking remains robust with fewer temporary delays and a steadier event cadence.

TNT: Delivered Duty Paid (DDP) Support

DDP options are now available across both integrations. Choose duty and tax preferences via the API; labels reflect the correct Incoterms.

Use case: Pay duties and taxes upfront for customers to simplify delivery, avoid surprise costs, and accelerate customs clearance.

Efficiency, with Seasonal Panache

Night approaches; operations remain elegant; with Voila’s latest enhancements, the only thing that goes bump is a gratifying notification.

These enhancements aim to remove friction, sharpen visibility, and give you finer control - so shipments stay predictable and customers stay informed.

Halloween draws near - may your labels shine and your tracking remain steadfastly mortal.

Team Voila 🚀